About Christie
Content creation focused on turning complex systems, standards, and processes into clear, practical documentation.
I began my career in administrative support and volunteered for every writing opportunity available, even when it meant extra hours because I knew writing was the direction I wanted to grow. Over time, I built that experience into a writing career centered on clarity, structure, and accuracy.
Today, I work with teams in utilities, insurance, and IT to organize information and deliver documentation that supports training, compliance, and day-to-day operations.
My Career & Experience
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B.A. in Linguistics, Creative Writing Minor, Cum Laude
California State University -
Started in administrative roles; proactively volunteered for writing tasks
Built portfolio from writing wide variety of documentation at work and freelancing
Transitioned into full technical writing and instructional design roles focused on high-stakes operational/training documentation
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Developed and updated formal documentation for major utility programs
Produced manuals, instructor guides, and supporting training assets
Co-created operational manuals and edited multi-issue firm newsletters
